A lot of companies make use of strict validation on country and state values within their CRM system. What this usually entails is for some countries like the United States and Canada, only specific province or state values are allowed. For the majority of other countries however, any value is
A client approached us with a request for a custom built subscription center to handle multiple channels of communications with their clients. They use Marketo for their marketing communications, and did not want the default global unsubscribe to be the only option. This way, both clients and prospects would be
A client approached us with a request for a custom built subscription center to handle multiple types of communications with their clients. They used Marketo for their marketing communications, and did not want the default global unsubscribe to be the only option as their large scale and scope required several
In the last post, we looked at implementing a custom version of the Salesforce vote object to avoid potential record locking issues for custom objects. We did this with a child helper object that contained the data, which was then rolled up onto the parent object. But what if we
When a record within Salesforce is being updated, the record is temporarily locked during the process. This prevents any other processes from making changes to the record while the update, and any other workflows/triggers executed as a result, are being processed. Most of the time this is not an issue,